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Don't let its simple good looks fool you!
We went out of our way to keep unnecessary complexity OUT.  Nitro CRM is capable of handling millions of records with relative ease and is packed with features that you can see below for yourself.

Help Desk Features

Inbound Call Center Features
High-Performance On Demand Customer Service Software
Nitro Customer Relationship Management (CRM) call center and help desk software is the first web based, hosted CRM to be geared for performance right down to its core design.   

Web Based Performance Barriers Removed
High Performance, that exceeds some premise-based systems, means fast-paced environments, such as call centers and help desks, can finally reap the benefits of On Demand CRM. With huge cost savings, automatic pandemic preparedness, high-grade data security, and company-wide global collaboration you will be ahead of the competition with High Performance Online CRM.

N-DAT™: Network Disaster Avoidance Technology
Only Nitro CRM continues working even when your network goes down. No extra software or effort required. This feature is “built-in” and comes standard with every user of Nitro CRM. Be ready 24/7 for the worst of disasters. Completely wireless, Nitro CRM On Demand gives full features and data to the mobile user within one unified system.

Real-Time Analytics
Real-Time performance management is the answer to managing customer service and sales, not pulling a report after the fact. Real-Time charts, from service level for help desks and call centers, to workload and task tracking for sales and other departments.

Hot New Technology
Leveraging new technology native to Microsoft Windows Vista™ (and available as a free download for other Windows versions) delivers this phenomenal user experience. Be ahead of the competition with Nitro CRM On Demand. 





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